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China Train Reviews, Rating: 4.63 of 5 Stars!, Based on 2107 customers reviews
very useful for traveling in China. booking flights, train ,so simple and fast. This is a must for foreigner who wants to travel in China.
Yehuda ***
Easy to book and good info. Very comfy and easy to get around with train. Just be sure to have enough time at the stations. Get all your tickets at the first station, if you are having several trips with train. I love the bullet train, and the normal train for sleeping is great.
Ole ***
Things You Need to Know Before Booking a China Train Ticket
Make sure you input exactly the Same Name and Passport Number in the booking form, if one letter is different from what on your passport, you can Not collect your E-ticket and you will Not be able to aboard the train.
If you choose collect E-ticket by yourself, you need carry your passport and the E-Ticket Number to collect the Paper Ticket in the train station ticket collection window or any train ticket office in China.
Train ticket can be issued(confirmed) within 30 days before the departure date, you can make a booking earlier to guarantee the ticket availability.
Make sure you reach the train station at least one hour before the departure time, because the train ticket is Not refundable Nor changable if you missed your train (after the departure time).
You have lost your Ticket?E-Ticket: collect paper ticket in train station
Can change or cancel the E-ticket easily before collecting the paper ticket before departure date.
No need China address to receive paper ticket, E-ticket Number sent by email.
No worry about ticket lose in hotel reception or during delivery.
Need time to collect paper ticket in any train station before you can board the train.
Deliver paper ticket to your hotel in China
Can Not change nor cancel ticket unless you bring the paper ticket to train station to change or cancel by yourself.
Worry about if your hotel reception can keep your ticket safely or not.
Worry about your travel plan change or hotel change.
No need time to collect paper ticket in train station, just go aboard the train.
The counters for collect E-tickets in train station
China Train Ticket Change and Cancellation Policy
For E-Ticket: If 1-24 hours before the departure time and you have Not collect the paper ticket, you can request change or cancel ticket in "My Bookings".
Change: you can change the depart date and time before the departure time, and you can only change once.
Cancel: If more than 15 days before the depart date, cancellation fee: 15% of total. If less than 15 days before dapart date, cancellation fee: 30% of total. Hong Kong train tickets charge higher cancellation fee: 30% - 50% of total.
After the departure time, the train ticket can Not be refunded. (within two hours after the departure time, you can only ask for change or refund in the train station ticket office by yourself)
If you have already collected the paper ticket, the train ticket can Not be refunded nor changed by us, you need carry the paper ticket and passport to ask for refund or change in train station window by yourself.
For Paper Ticket: you can only change or cancel in the train station by yourself carrying your passport and paper ticket. We can Not cancel nor change paper ticket for you.
What if I missed my train?
The only way is to goto the train station ticket office window, to change to other available trains in the same day (which departs before 24:00PM).
Remember the train tickets are non-refundable after the departure time, so please plan enough traffic time for getting to the train station, and enough time for collect ticket in ticket office window.
